Privacy Policy

Last updated: 18th August 2025

We at The Skin Clinic (“we”, “us”, “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website theskinclinic.ie. We are based in Drogheda, Co. Louth, Ireland, and are the data controller of your personal information.

1. Information We Collect

a) Information You Provide

When you complete a contact form, we collect personal data you voluntarily provide—including your name, email address, telephone number, and any message content.

b) Information Collected Automatically

We use cookies and similar technologies (such as Google Analytics and Facebook re-marketing) to understand how you interact with our website, including your IP address, browser type, and pages visited. This data is anonymised and used only for analytics and re-marketing purposes.

2. How We Use Your Information

1. To respond to your contact form enquiries.
2. To improve and manage our website’s functionality and performance.
3. To deploy analytics tools (Google Analytics) to better understand visitor behaviour.
4. To run targeted advertising campaigns through platforms like Facebook re-marketing if you consent.

3. Legal Basis for Processing

Under the GDPR, our lawful bases for processing your data include:

1. Consent – for using non-essential cookies (e.g., analytics, re-marketing).
2. Legitimate Interests – to respond to your enquiry and to analyse site usage anonymously.
3. Legal Obligation – where necessary to comply with applicable laws.

4. Cookies and Similar Technologies

Types We Use

1. Essential Cookies: Required for website functionality.
2. Analytics Cookies: Used with your consent for understanding usage.
3. Re-marketing Cookies: Used with your consent to show tailored ads on platforms like Facebook.

Managing Your Preferences

You can control cookie usage:

1. Through browser settings to block or delete cookies.
2. Via an opt-out from tracking services, e.g., Google Analytics opt-out or Facebook’s re-marketing settings.

5. Data Sharing

We do not sell or lease your personal information. We may share it with trusted service providers (like website hosts or analytics platforms), but only under strict confidentiality and GDPR compliance.

6. Data Retention

Contact form submissions are retained only as long as needed to address and conclude your enquiry, typically up to 12 months.

Cookie data is retained according to your consent and the tools’ retention settings.

7. Cross-Border Transfers

We do not routinely transfer personal data outside the European Economic Area (EEA). If in future such transfers are necessary, we will ensure appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place.

8. Your Rights under GDPR

You have the right to:

1. Access and obtain a copy of your personal data.
2. Correct any inaccuracies.
3. Erase your data (“right to be forgotten”).
4. Restrict or object to processing.
5. Withdraw consent at any time (e.g., for cookies).
6. Lodge a complaint with Ireland’s Data Protection Commission.

To exercise any rights, please contact us via:

Email: info@theskinclinic.ie
Postal Address: The Skin Clinic, Bryanstown Centre, Drogheda, Co. Louth, A92 H4XH.

9. Security Measures

We use appropriate technical and organisational measures—including physical, electronic, and managerial safeguards—to protect your data against unauthorised access or disclosure.

10. Updates to This Policy

We may update this policy occasionally. The effective date at the top will reflect the latest revision, so please check back periodically.